Marvic International, Inc.

489 West John Street, Hicksville, NY 11801
Phone: 516-216-4080
   Fax: 516-216-4161

RMA Number Request Form 
 

To request a Return Merchandise Authorization (RMA) number, please complete this form and fax it to (516) 216-4161. Our RMA Department will issue a RMA number based on the information in this form. Notification of the RMA # will then be faxed or e-mail to you as per your preference.

 

Customer Name*:___________________ Company Name: _____________________
Phone Number*: ___________________ Evening Phone Number:_______________
Fax Number: ______________________ E-mail Address*:_____________________
Address: ______________________________________________________________
Sales Order No.*: __________________ Order Date:___/___/______

 

Item Description:

Serial Number*:

Detail Problem Description:

 

Receive RMA Number: Fax E-mail

Action Requested*: Replacement Refund

For Marvic.com RMA Dept. Use Only
RMA #: ______________ Issued By: ______________ Date: _________ Valid Through_________

RMA Policy:

  • Customer is responsible to determine whether a product is defective. It is very costive to diagnose each merchandise.
  • An RMA number is valid for 10 days.
  • CPUs MUST received by Marvic.com within the warranty period.
  • A 15% will be charged on all non-defective returned product.
  • for CPU and Memory.   Only replacement with the same model.
  • Marvic.com is responsible for replacing a defective item by UPS ground.
  • No advanced replacement.
  • Detail policy is listed at our website at http://www.marvic.com.
     

 

I have read and agree to the policies stated above

 

 

 

Print Name*:________________

Signature*: _________________________

Date*: ___/___/___

All * is required for RMA request to be processed.